Caloundra Private Clinic
Part of Ramsay Health Care

Referral Process

Easy Access

We aim to make the referral process for General Practitioners as straightforward as possible. One contact is all you need for prompt outpatient review by a psychiatrist and/or admission to Caloundra Private Clinic:

Patient Services Manager
Phone: 07 5492 0277
Fax: 07 5491 9107
Medical Objects: 0055810Y or “Hospital, Caloundra Private”

OR you can refer directly to the Outpatient Clinic

Admission Process

1. GP Referral

  • You will need to make an appointment with you GP and ask them to send a referral to our clinic outlining the clinical need for either admission, day programs or the outpatient clinic.
  • If you have a referral to our clinic or our psychiatrists within the last 12 months, then you will not need another one.

2. Eligibility Check

  • This is a brief introductory phone call to let you know that we have received the referral, to discuss some of the details in that referral and check your insurance details.
  • We will discuss the referral with our treating doctors.

3. Assessment

  • We will likely need to call for further information from you about your symptoms and circumstances related to your admission.

4. Admission

  • After the decision has been made by the treating doctor that an admission is required, we will contact you to arrange an admission date and time.
  • An email will be sent to you will all the details you will need.
  • You will need to complete the Online Admission Form prior to arrival so that everything is ready for your admission.